· Many hemp products in the marketplace are made using hemp isolate, which excludes some of the beneficial compounds naturally found in hemp. Beam products are different because they use broad spectrum hemp, meaning they contain a combination of compounds, terpenes and other beneficial compounds.

· When stored in proper conditions (at or below room temperature, out of direct sunlight) hemp has an extremely long shelf life and is very stable. We include a manufacturing date on all of our products to give you peace of mind.

· All of our products should be stored at room temperature and out of direct sunlight. Changes in color can occur in natural products, but that will not change the potency of the product.

· Due to the high quality of our products, we are unable to offer samples at this time. If you're interested in trying 2 of our best selling flavors, purchasing The Dream Bundle allows you to try 10 servings of each flavor at a discounted price. It’s available for a limited time only.

· Dream Powder contains between 5-15 calories, depending on the flavor. You can use this calorie threshold to determine if this will be considered breaking your fast.

· Dream Powder contains .003mg of natural caffeine from cocoa, which is considered a negligible amount. The amount does not counteract the efficacy of Dream nor will it have an impact on your sleep. For reference, a standard cup of coffee contains 80mg of caffeine.

· In a recent clinical study, 93% of participants reported that Dream Powder helped them to get a more restful night's sleep. 93% of participants also reported that the product helped them to wake up feeling more refreshed. Read more about our clinical study here.

· Dream Powder, Clarity Powder, and Elevate Powders contain coconut. Beam products do not contain any other type of nut (including peanuts and tree nuts), milk, dairy of any kind, eggs, fish, shellfish, wheat, gluten, soy, GMOs, or added sugar. For a full list of ingredients for the product you're purchasing, please review the product's Supplement Facts.

· Sunflower lecithin is a great natural emulsifier. Dream Powder and all Capsules contain extremely low amounts of sunflower proteins.

· 20% off any product

· ships monthly, no hassle

· early access to new arrivals, special deals, promotions and more

· VIP access to support—whenever you have a question, we’re here for you!

· Right after you purchase a subscription, you should receive an email titled “Your Beam subscription confirmation.” This email prompts you to create an account.

· Alternatively, you can navigate to “Account” then click on “Having trouble logging into your subscription?” to complete your account creation.

· yes! reach out to VIP@beamtlc.com to let us know which accounts the emails are under and we can move those over to the desired account.

· What about my rewards? Will they transfer over? Yes, we can manually move them over for you.

· you’ll get email updates and if you opt into texts, you’ll get texts about your order.

To swap your subscription:
Log into your Beam account here
Click on Subscriptions
Click on Manage to manage your subscription
Navigate over to Swap Product and search for your Beam product in the search bar

To skip your subscription:
Log into your Beam account here
Click on Subscriptions
Click on Skip Shipment to skip your next delivery

To delay your subscription:
Log into your Beam account here
Click on Subscriptions
Click on Change Charge Date and adjust your next charge date to your preference

To edit your subscription frequency:
Log into your Beam account here
Click on Subscriptions
Click on Change Frequency and select 30, 45, or 60 day frequency

Need help? Send us an email at hello@beamtlc.com to adjust your subscription.

Please email hello@beamtlc.com if you’re having issues logging into your account.

· Beam Rewards is a free referral and loyalty program all in one! Once you sign up for an account, you’ll have access to your own personalized portal, a unique discount link and code, and your store credit card.

There are lots of perks to being a Beam Rewards member:

· earn 10% cash back on every order, including subscriptions

· refer a friend and get $20 off your next order after they purchase

· get early access to sales and new product launches + more!

· you can refer in two ways. #1. When you create a Beam Rewards account, a special link and code will be generated for you. You’ll always be able to access this code in your dashboard, so no need to worry about losing it. Send your link or code to a friend– both are good for $20 on their first Beam purchase. #2 Click on the referral link located in the footer of our site (or here) to send a quick referral link.

· once your code or link is redeemed toward an eligible purchase of $50 or more, up to $20 should be reflected in your account immediately.

· there’s no limit to how many times your code can get used for first-purchase transactions (or how many friends you can send it to). You’ll earn $20 on your first referral when they make a purchase of $50 or more and receive $5 off on any successful referrals made after that.

· if you sent your friend your link or code, it was used toward a purchase of $50 or more, and $20 hasn’t shown up in your account, please email hello@beamtlc.com, and we’ll look into it for you!

· when you’re ready to check out, just make sure that you’re logged into your Rewards account. You can log in here. Below your store credit card, you'll see a button to generate your redemption code. You can use this code on one-time purchases or apply it to your next subscription charge.

· we got you! Email hello@beamtlc.com so that we can adjust your accounts for you.

· you can only use one discount code at a time, as Shopify prohibits stacked discounts.

· this is totally up to you. You will have the ability in the Superfiliate app to deposit any refunded amount into your Superfiliate wallet.

· we keep all of your points activity in your dashboard. Simply log into your account and navigate to “My Wallet.”

· We ship to all 50 states. For shipping to Canada and Mexico, please reach out to hello@beamtlc.com.

· Order processing takes 1 to 2 business days. Orders placed after 2PM ET will be processed the next business day. Once the order is processed, you will receive a shipment notification via email with a tracking number. Selecting expedited shipping will not decrease the order processing time.

· you’ll receive an email with a tracking number as soon as we ship your order.

· once an order has been placed, your shipping address cannot be changed. You may edit your shipping address before an order has been placed by going into your account.

· while you can cancel an order before its charge date, we are unable to cancel an order once it has been processed. You can check your account for shipping details.

· Occasionally, products may track as “delivered” before they actually arrive. We recommend waiting 48 hours. If it hasn’t arrived after that time, please reach out to us at hello@beamtlc.com.

· no, you don’t need permission from a doctor to purchase it or use it.

· Yes, all of Beam's products can be shipped to all 50 states.

· You can travel freely with Beam products in the United States in accordance with TSA regulations. CBD laws vary in different countries, so for international travel, please check your destination’s regulations on CBD.

· All of Beam’s products are tested in-house and by third-party labs to ensure that the right concentration of compounds is present.

· We take painstaking measures to remove unwanted compounds in our products. We use a complex process of chromatography and advanced third-party analytics to ensure that each lot of our products meets the rigorous standards required by our partner athletes and demanded by our customers. All of our products are put through a proprietary filtration and distillation process to remove unwanted compounds.